Testimonials

Providing excellent customer service has always been high on our agenda. In fact, we have clients who have been using us since 1997.

We know we provide a great service, but don't just take our word for it. Below are some genuine testimonials from clients who have used us in the past, and in the present. All of them have given their consent to be contacted, if you wish to do so.

"I have been using this friendly firm since it began and have always been happy with the personal service they provide, and attention to detail."
Jane Ashley, Fulham

"I have used Back Up for all my computing and IT requirements for over four years and would never want to use anyone else. I trust their advice, recommendations and judgment completely. Every member of the Team that I have encountered from their telephone receptionist to those who come out and fix problems, supply equipment and give instruction are considerate, dependable and trustworthy. Backup is always competitive on pricing, act promptly and keeps to deadlines and appointments. Their service is impeccable. I can't recommend them highly enough"
M.Boyd, Barnes

"I have been a very satisfied user of BackUp's services for the last five years. I work from home, and also have several children, so it's vital to have computers and internet working properly at all times. Graeme's service is as prompt as it can be, with telephone diagnoses if there is a delay in getting to us. It is highly user friendly and practical, so that I can understand what he is talking about, in addition to being highly technically competent."
Andrew Cartwright, Barnes

"I have used Backup for many years for the simple reason that Graeme can solve any problem I give him - be it a virus, a dead printer, a teenagers game that wont work, or whatever, he always sorts it out with minimum fuss. No job is too little and I always feel I can contact Backup & ask for advice for any problem, however big or however small."
Serrie Meakins, Putney

"I am a long standing client of Backup who have provided me with consistently excellent and expert service both at work and at home . Over the years I have also purchased my PC's and laptops from them at extremely competitive rates. A particular benefit is their ability to come and service equipment in the evening or at the weekend. I have no hesitation in recommending them to business as well as to private users."
David Marks, Fulham

"I am a non expert but regular PC user and I have always found the services of Backup really helpful and responsive; whether it is sorting out a problem of lost data, running a health check, or advising and installing a new system including transferring the data from the old. Above all I have valued their ability to explain technical issues in practical non technical terms."
Jonathan Tross, Wandsworth

"I have been a Backup customer for 5 years and they have provided me with consistently first class, fast and reliable service. They have advised me and installed safe internet filters for the family computers and established an efficient small business network for myself and my new company. They respond fast in a crisis. I would be lost without them"
Penny Marshall, Putney

"I think I have been using Backup since it first started - it's been so long, I can't remember when I first got in touch. I don't know what I would have done without Graeme and the team. He has bought all our computers and printers and then delivered them with all software already installed - totally hassle free for us. Thanks to his advice, I have been with an excellent internet provider since he got me online, and he then updated me to broadband a few years ago. I always recommend Backup to friends who need help with any kind of computer problem. I am extremely grateful to Backup for all their help and advice over the years and for their excellent value service."
Michele Bailey, Putney

"Excellent advice and help when needed; quick response to any problems however big or small. I would be happy to recommend Backup who sorted out all my problems, and when I bought my new laptop from Backup it was set up with no fuss. I am delighted with the service given"
Mrs Gavaghan, Putney

"I have been using Back Up since 1998. I now buy all my kit from them and of course continue to rely on them for support when I need help to get me out of a jam. Need I say more !!"
Stephen Hopwood, Wandsworth

"When you work full time from home you need a reliable local computer firm. Backup don't just supply the hardware and software you need - they install it, answer your questions and leave it working the way you want it. And when things do go wrong, they arrive when they say they will and offer commonsense advice as well as fixing the problem."
Tim Buckley-Owen, Wimbledon